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Setting up a Multi-function device to scan to email via Office is easy. This Microsoft document lists the three possible methods, which are:. Which method you should use depends on your environment. The disadvantage of this method is that it requires the printer to use a licensed Office account.

But it is very easy to setup. Before you begin configuring the printer, make sure you know the username and password of the Office account you are going to use. The HP PageWide has got a nice internal address book for storing email addresses which makes scanning to email quick and easy. Your email address will not be published. Notify me of followup comments via e-mail. You can also subscribe without commenting. Skip to primary navigation Skip to main content Skip to primary sidebar Setting up a Multi-function device to scan to email via Office is easy.

Login to the printers web interface.

Scan-To-Email with Office 365 from a multifunction copier or printer

Scan a document! Here is a video showing how to setup scan to email on Office as per the above: Related. Comments Thanks for the help! Leave a Reply Cancel reply Your email address will not be published.We have several Ricoh printers that we use scan-to-email functionality on. I can't seem to get it configure correctly though. Additionally, the Ricoh printers require you to specify a sender when you scan-to-email.

In the sender information, I have the following:. It seems like no matter what combination of settings I choose, I cannot get this working. Does anyone have a successful way to configure a Ricoh printer for Office ?

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Option 1 requires the copier to support TLS which it may not. In which case you need to see if a firmware update addresses that or use option 3 like I usually do assuming you have a static WAN IP address. The error message is "Connection with the destination has failed. Check the status and connection. To check the current status, press [Scanned Files Status].

Doesn't seem to want to work for me. Perhaps you could send me a screenshot of your config? Dead simple and dirt cheap, and can accommodate any variety of SMTP settings for apps and copiers. Have you contacted Microsoft O support? If I changed it to Googles 8. We had the exact same issue with our Ricoh MFPs and this was the fix for us. The users had to have the username domain.

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I just installed three Ricoh C printers in our network Friday last week with scan to email. That should do it, the key that tricked me up was the Admin Email and you have to send all email with that account. Back when we started using Office at our clients, we battled with this a lot with the different products our clients used.

Works like a champ and is free. I've tried this config. I tried to send to my Office user ID instead of email address, and I'm having the same issue as before. The email account I am using in the Administrator field does not have an Office mailbox. Stumped us here first time using a generic ScannerConnecting a copier to perform its scan-to-email function using Office is not too difficult if you know the right settings.

I configured a Konica Minolta bizhub 36 to send to Office and found that the following settings work reliably. The settings in here will need to be configured properly to point to Office Your mileage may vary with different devices and models but those settings should work with TLS-capable scan-to-email devices. Home About TS Contact. Browser and plugin tests Get a Technical Consultation. Updated May 22, Connecting a copier to perform its scan-to-email function using Office is not too difficult if you know the right settings.

Listed below are the steps also illustrated in the graphic at the end of the article :. Elevator Pitch Tech Support documents solutions to IT problems, shares worthwhile software and websites, and reviews hardware, consumer electronics, and technology-related books.

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My HP MFP printer cant scan to user email box since I change to O some user can receive scan mail to the mailbox while some stop receiving andf new user cant receive too. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

Scan to Email with Office 365 using a Multi-function Printer

Meanwhile, if you still encountered this issue after double-checked the configuration, to better understand your issue, may I confirm with you the following information?

Did this solve your problem? Yes No. Sorry this didn't help. April 7, Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Site Feedback. Tell us about your experience with our site. Akeem Bello Created on May 14, Dear all, My HP MFP printer cant scan to user email box since I change to O some user can receive scan mail to the mailbox while some stop receiving andf new user cant receive too.

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I have the same question 2. Microsoft Agent. There are several options to configure devices to send email, may I know which option the printer use? When you said printer could send scan email to some Office users, did it generate any errors when failed to send?

If any, please provide the screenshot of full error messages to me for checking. Thanks, Anna. Thanks for marking this as the answer. How satisfied are you with this reply?

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Thanks for your feedback, it helps us improve the site. How satisfied are you with this response?

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This site in other languages x.If you need to set up Scan To Email with Officethis knowledge base article should help. Set the email address as something from your domain, you need an account that has a valid mailbox e.

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Since these providers may collect personal data like your IP address we allow you to block them here.This article explains how you can send email from devices and business applications when all of your mailboxes are in Office For example:.

You have a line-of-business LOB application that manages appointments, and you want to email reminders to clients of their appointment time. You will need to upgrade or update all of your devices and applications to use the new TLS version and ciphers. This option supports most usage scenarios and it's the easiest to set up.

Choose this option when:. Enter the following settings directly on your device or in the application as their guide instructs it might use different terminology than this article.

As long as your scenario meets the requirements for SMTP AUTH client submission, the following settings will enable you to send email from your device or application. Determine what version of TLS your device supports by checking the device guide or with the vendor.

If your device or application does not support TLS 1.

samsung scan to email office 365

Use an on-premises Exchange server or another SMTP email server if your device is unable to meet the previous requirements for connecting to Office In fact, you might find it easier to manage multiple devices and applications that send email messages in an on-premises Exchange server instead of connecting them all to Office directly. The Exchange server would relay messages in the same way that a device would use Office to relay messages using Option 3 below.

You can find out more about configuring your own email server to send emails to Office here: Set up connectors to route mail between Office and your own email servers. This method bypasses most spam checks for email sent to people in your organization.

This can help protect your company IP addresses from being blocked by a spam list. With this method, you can send email from any location or IP address, including your on-premises organization's network, or a third-party cloud hosting service, like Microsoft Azure.

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Authentication : You must be able to configure a user name and password to send email on the device. Note that you cannot use Microsoft Security Defaultswhich disable basic authentication and are designed to protect your users from compromise.

If at all possble, we recommend using Option 2 or 3 below. Port : Port recommended or port 25 is required and must be unblocked on your network. Some network firewalls or ISPs block ports, especially port You can only send from one email address unless your device can store login credentials for multiple Office mailboxes.

Office imposes a limit of 30 messages sent per minute, and a limit of 10, recipients per day. SMTP client submission Option 1 is not compatible with your business needs or with your device. You only need to send messages to recipients in your own organization who have mailboxes in Office ; you don't need to send email to people outside of your organization.

You want your device or application to send from each user's email address and do not want each user's mailbox credentials configured to use SMTP client submission. Direct send allows each user in your organization to send email using their own address.

Avoid using a single mailbox with Send As permissions for all your users. This method is not supported because of complexity and potential issues.Using Samsung Mail App to connect to my Office account works but everyday I get an e-mail notice that I need to update device security settings. I activate but the next day, I get the same notice all over again.

The device overall was setup on first boot with a Gmail account. Go to Solution. Making some progress. Not sure what actually caused the improvements so far but here's what I did. Noticed all expected permissions were turned on except for Location.

Samsung Printers - Unable to connect to Office 365 SMTP server

Turned on Locations for Email app. Looked at All Permissions from the dropdown menu, top right. At some time later, got another Update Security Settings for Email notice.

samsung scan to email office 365

Did so. After "activating," was browsing Device Administrator permissions and now noticed that Samsung Email was granted permission as a Device Administrator had never seen there before. Now my problem boils down to this. Still seem to be getting periodic Update Security Settings notifications for O account in question. No matter what, if I create a new e-mail to that account, a new Calendar appointment, or a new Contact, they always come through to my Galaxy Note 8 and being in the respective Samsung apps, are synched to my Gear S3 Frontier watch.

However, here's the major problem still remaining. For some unknown reason, appointments in the Calendar already synched will just up and disappear entirely after a while. When that happens, newly created ones will still sync over and still appear on the Note 8 until the next disappearance event as will new Contacts and new e-mails created to be in or go to the O account.

If I go to the Email app and uninstall, then reinstall the O account, all my missing Calendar events will be restored, 'til the next mysterious disappearance. So, in summary, after granting Locations permission to the Samsung Email app, I appear to have allowed it to become a Device Administrator. Synching of e-mails and Contacts seems to be working fine.

samsung scan to email office 365

I still seem to be getting once or twice a day notices from the Office servers that I need to Update Security Settings. So I hope Samsung and Microsoft will get together and fix the bugs. View solution in original post. Still haven't found a solution. I contacted Office support and a tech said, "It's Samsung's problem, not Microsoft's.

I think he said that he had the same problem on his Pixel phone attempting to setup Gmail to work with Office So if you moderators can send my plight up the chain of command at Samsung, that would be great. Otherwise, looks like the Galaxy Note 8 used in conjunction with my Galaxy Gear S3 Frontier is useless for business purposes with Office If I can't set up the Samsung email app and Calendar with OfficeI can't fully sync my e-mail and calendar to my Gear S3, since because of lack of app development for Tizenit basically only works fully through the Samsung Mail and Calendar programs.

Since doing what I described in my previous post, including deleting and reinstalling my Office account in the Samsung e-mail app after turning on Location permissions for the e-mail app, then seeing it become a "Device Administrator," I have stopped received Update Security Settings notices and my Calendar events have been stable. I apologize, we only have the ability to support within the US. Sign In. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

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